Damp, mould and disrepair works

Wigan Council

  • Atherton and Tyldesley
  • £1.9m pa
  • 1.5 years

Making 280 homes across Wigan safer for local people

Working alongside Wigan Council, we delivered improvements to 280 properties across Atherton and Tyldesley to meet Awaab’s Law standards. Multi-trade teams completed damp and mould remediation, kitchen and bathroom replacements, roofing, window & door upgrades and landscaping works.

Emergency repairs, supporting residents into temporary accommodation and invasive plant removal were also undertaken. Despite challenging timeframes, we stayed in regular communication with residents helping to achieve a 100% customer satisfaction score.

0 % Customer satisfaction score
A residential scene with continuously drifting background clouds, subtle activity from workers and residents, a cat wagging its tail, a stationary Connolly van, and two birds pecking at staggered intervals. Safer Warmer Decent Electrical and rewiring Damp and mould Windows and doors Retrofit Roofing Bathrooms Kitchens Electrical and rewiring Damp and mould Windows and doors Retrofit Roofing Bathrooms Kitchens
Safer Warmer Decent

  1. The brief : Connolly was appointed by Wigan Council to carry out damp, mould and disrepair works across 280 homes in the borough. The project focused on reducing the health risks associated with damp and mould, as well as repairing any structural damage.
  2. The challenge : The main challenge was adapting to a changing scope of works whilst sticking to the project schedule and continuing to offer excellent customer engagement. Some properties required a more invasive approach, with some residents needing to be moved into temporary accommodation.
  3. The solution : Connolly worked collaboratively with Wigan Council to identify emergency works and prioritise homes where residents were most at risk.

Our scope of
works included

  • Damp and mould remediation  
  • Installation of kitchens, including full strip-out 
  • Bathroom installations 
  • Plastering and painting 
  • Re-roofing works 
  • Windows and doors 
  • External wall reconstruction 
  • Landscaping works 
  • Associated scaffolding works  

Connolly’s approach

We believe that everybody has the right to a safer, warmer and decent home, meeting the standards set out in legislation such as Awaab’s law.

Our team working alongside Wigan council was made up of joiners, electricians, plasterers, roofers, bricklayers, landscapers, painters, kitchen fitters, plumbers, window and door fitters, and damp and mould specialists. Internal and external works took place simultaneously to achieve an ambitious project end date.

We worked with our scaffolding partner Abstract Scaffolding and bricklaying partner Structures Group to make sure people’s homes were kept safe and accessible throughout the works. Our collaborative approach, clear communication with residents and accelerated delivery programme helped achieve 100% customer satisfaction across the project.

Moving residents into void properties and hotels where necessary, we also partnered with Helmrig Landscaping to remove invasive Himalayan Balsam plants and help families return to their homes as quickly as possible.    

The Connolly team were excellent throughout the project and our tenants are delighted with the changes that have been made to their properties. We were always kept informed of progress & we are delighted with the results.

Brian Hampson
Team Leader, Asset Management Wigan Council

Work all completed, particularly the painters/decorators were amazing, but all staff were helpful and accommodating. Great communication from Jo.

Resident
Crawford Avenue, Leigh

Social value

Creating pathways into work for young people in our local community

Through its partnership with Wigan Council, Connolly focused on creating employment and skills opportunities for students, young people and care leavers.

Our team donated their time and expertise to host careers events at local high schools and colleges. We’ve also offered work experience placements and apprenticeship pathways plus taken part in council-led support-into-work initiatives, generating excitement about careers in construction.

6 Number of local jobs created
£ 0 k Total spent in local supply chain
0 Weeks spent on meaningful work placements
0 Hours spent providing ‘support-into-work’ assistance

A process refined over

four decades

  1. Framework mobilisation : Getting resource and infrastructure ready for delivery
  2. Scoping
    and surveys
    : Agreeing the scope of works and budgets
  3. Customer care, KPI and social value development : Liaising with residents and measuring community impact
  4. Project mobilisation
    and delivery
    : Completing the works to the highest standards

Any questions?

If you have a programme of works that you’d like to discuss or would appreciate a chat about how to achieve more with less (because isn’t that always how it is!), please fire away.

We are happy to help
We are happy to help