Feedback

We can’t put it right if we don’t know about it!

We understand that the building work we do can be disruptive to you. With so many people and supplies to co-ordinate, sometimes things don’t go to plan. But we promise to do our best to resolve problems.

If you have a concern about the work being done in your home, please let us know using the form on this page so we can sort it out. We have a formal complaints process which we can share with you if you’d prefer – every complaint is taken seriously and investigated by a senior manager.

Similarly, if you’d like to make sure we know about someone who went above and beyond the call of duty, please use the same form to give them a shout out. We publish all praise we receive internally and use it to share best practice.